Act-Cess USA, Inc. defines success as helping companies perform at their best, through meaningful and effective training. We are proud to collaborate with organizations committed to investing in their core asset – their people.
We honor these partnerships and the more than 400 companies we serve.
“An agency experienced all these improvements after a year-long training with Act-Cess.” – Lorna Runkle, President
| IMPACT | MEASURABLE OUTCOME |
|---|---|
| Revenue Increase | Revenues increased by $2.1MM in FY2021; funders/clients noted the service improvement |
| Service Improvement | Performance Indicator “Effectiveness” (commitment achievement rate with NJ Division of Mental Health Services) rating increased from 39% to 65% in 2021 |
| Client Satisfaction Increase | Client satisfaction rating increased from 94% in 2018 to 98% in 2021 |
| CE Credits Provided | Clinicians secured licensing, continued to practice, many got promoted and received pay increases |
| Staff Retention | Staff satisfaction rating increased from 86% in 2018 to 92% in 2021 |